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Digg it UP - Web Hosting and The Bible
We are living in the world of fast developing and growing new technologies and inventions. On one hand they make our life easier and more comfortable in all aspect and spheres of human activity. On the other side it is sometimes hard to follow all the new inventions the world has to offer. However if one does not watch and participate in the process of new dev
7. Project humility
"When pride comes, then comes shame; But with the humble is wisdom"
8. Be diligent
"Be diligent to know the state of your flocks, And attend to your herds" Know your customers well, and keep abreast of their needs. Answer their emails and phone calls quickly and consistently. Nothing pays off in the webhosting business as well as consistent diligence.
9. Be a servant.
Never, ever, forget that your customers come to you for service. Keep a servants heart
Trainers and human resource development consultants sometimes do not recognize the “fuzzy line” that separates facilitation skills from presentation skills. For instance, we see a great deal of notice paid in our own “Interchange” to the presentation skills required of a competent trainer, but relatively little attention in the newsletter to what facilitation sk
For the edification of others who work in customer relations, I wish to pass on my ten commandments of customer service.
1. Do unto others as you would have them do unto you.
All of us have been customers at one time or another. How do we like to be treated? This rule is simple and essential. In order to give your customer the finest service, you must place yourself in their shoes. If you do this consistently, your webhosting customers will absolutly love you.
2. Be swift to hear, slow to speak.
It's very easy, in the webhosting business, to stop listening to your clients. Let your clients talk to you. Listen to them. Really listen. Ask their advice. Find out what they are looking for, and provide it.
3. Keep your cool.
A wrathful man stirs up strife, But he who is slow to anger allays contention. Your customer may be angry, but you don't have to be. by keeping your cool, you can maintain control of a bad situation.
4. A soft word turns away wrath.
At some point, a hosting client will be upset with you, and may unjustly tear into you. Every instinct in you will tell you to fight back. Don't do it. Speak softly and try to understand why the customer is upset. You'll be amazed how quickly your client will calm down as a result of your soft and soothing tone.
5. A merry heart makes a cheerful countenance
Always stay positive and upbeat. People like that and will want to do business with you. Try to always have a smile in your voice.
6. Be honest
"He who walks with integrity walks securely" Honesty is a rare commodity in todays world. Always be honest with your clients, even when it hurts.
7. Project humility
"When pride comes, then comes shame; But with the humble is wisdom"
8. Be diligent
"Be diligent to know the state of your flocks, And attend to your herds" Know your customers well, and keep abreast of their needs. Answer their emails and phone calls quickly and consistently. Nothing pays off in the webhosting business as well as consistent diligence.
9. Be a servant.
Never, ever, forget that your customers come to you for service. Keep a servants heart
Irrespective of their size and nature most businesses face financial crunch sometime or the other in its lifecycle. These crisis situations become all the more important for small businesses because the banks and financial organizations are often ready to lend money to big business houses but not to the smaller ones. Besides, small businesses with their limited
1. Do unto others as you would have them do unto you.
All of us have been customers at one time or another. How do we like to be treated? This rule is simple and essential. In order to give your customer the finest service, you must place yourself in their shoes. If you do this consistently, your webhosting customers will absolutly love you.
2. Be swift to hear, slow to speak.
It's very easy, in the webhosting business, to stop listening to your clients. Let your clients talk to you. Listen to them. Really listen. Ask their advice. Find out what they are looking for, and provide it.
3. Keep your cool.
A wrathful man stirs up strife, But he who is slow to anger allays contention. Your customer may be angry, but you don't have to be. by keeping your cool, you can maintain control of a bad situation.
4. A soft word turns away wrath.
At some point, a hosting client will be upset with you, and may unjustly tear into you. Every instinct in you will tell you to fight back. Don't do it. Speak softly and try to understand why the customer is upset. You'll be amazed how quickly your client will calm down as a result of your soft and soothing tone.
5. A merry heart makes a cheerful countenance
Always stay positive and upbeat. People like that and will want to do business with you. Try to always have a smile in your voice.
6. Be honest
"He who walks with integrity walks securely" Honesty is a rare commodity in todays world. Always be honest with your clients, even when it hurts.
7. Project humility
"When pride comes, then comes shame; But with the humble is wisdom"
8. Be diligent
"Be diligent to know the state of your flocks, And attend to your herds" Know your customers well, and keep abreast of their needs. Answer their emails and phone calls quickly and consistently. Nothing pays off in the webhosting business as well as consistent diligence.
9. Be a servant.
Never, ever, forget that your customers come to you for service. Keep a servants heart
In 2004, 33 million US and Canadian Leisure Travel Hotel and Hospitality consumers bought, booked, or found their trip online for a total of 65 billion $ in travel revenues through the Internet. This represents a full 59% of the total $120 billion Leisure Travel market. (These numbers are not exaggerations: the source for these numbers is online research leader
3. Keep your cool.
A wrathful man stirs up strife, But he who is slow to anger allays contention. Your customer may be angry, but you don't have to be. by keeping your cool, you can maintain control of a bad situation.
4. A soft word turns away wrath.
At some point, a hosting client will be upset with you, and may unjustly tear into you. Every instinct in you will tell you to fight back. Don't do it. Speak softly and try to understand why the customer is upset. You'll be amazed how quickly your client will calm down as a result of your soft and soothing tone.
5. A merry heart makes a cheerful countenance
Always stay positive and upbeat. People like that and will want to do business with you. Try to always have a smile in your voice.
6. Be honest
"He who walks with integrity walks securely" Honesty is a rare commodity in todays world. Always be honest with your clients, even when it hurts.
7. Project humility
"When pride comes, then comes shame; But with the humble is wisdom"
8. Be diligent
"Be diligent to know the state of your flocks, And attend to your herds" Know your customers well, and keep abreast of their needs. Answer their emails and phone calls quickly and consistently. Nothing pays off in the webhosting business as well as consistent diligence.
9. Be a servant.
Never, ever, forget that your customers come to you for service. Keep a servants heart
We all take time to celebrate when we finally find a good position. But that can take weeks, or months, even a year or two in the highly competitive labor market we now face. That can mean a very long period of stress, uncertainty, and financial pressure.Take care of yourself by making sure that you stop to celebrate any small successes you enjoy along th
5. A merry heart makes a cheerful countenance
Always stay positive and upbeat. People like that and will want to do business with you. Try to always have a smile in your voice.
6. Be honest
"He who walks with integrity walks securely" Honesty is a rare commodity in todays world. Always be honest with your clients, even when it hurts.
7. Project humility
"When pride comes, then comes shame; But with the humble is wisdom"
8. Be diligent
"Be diligent to know the state of your flocks, And attend to your herds" Know your customers well, and keep abreast of their needs. Answer their emails and phone calls quickly and consistently. Nothing pays off in the webhosting business as well as consistent diligence.
9. Be a servant.
Never, ever, forget that your customers come to you for service. Keep a servants heart
Do you love what you do but hate the thought of having to "sell" your services?Do some of these fears arise when you think of selling?:* fear of rejection* fear of being thought of as pushy* fear of getting a "no"* fear of being seen as a salesperson* fear of .....................Do any of these fears resonate wit
7. Project humility
"When pride comes, then comes shame; But with the humble is wisdom"
8. Be diligent
"Be diligent to know the state of your flocks, And attend to your herds" Know your customers well, and keep abreast of their needs. Answer their emails and phone calls quickly and consistently. Nothing pays off in the webhosting business as well as consistent diligence.
9. Be a servant.
Never, ever, forget that your customers come to you for service. Keep a servants heart and countenence.
10. Keep your perspective
Some clients are difficult to deal with. Remember who you are really working for. "And whatever you do, do it heartily, as to the Lord and not to men"
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